Why     How     What

Position: Impact Coordinator

Reports To: Director of Community Impact  

Category: Full Time (Exempt)

Summary of the Position:

This position supports the implementation and promotion of United Way programs related to education, income, health, and community support. It coordinates and tracks program activities as well as identifying volunteer opportunities and managing volunteers.  The position will also promote our brand and programs, and strengthen our social media presence. Additionally, the position requires an individual to participate in outreach opportunities throughout Westchester and Putnam counties to promote United Way’s programs and strengthen its impact in the community.

The Organization:

The United Way of Westchester and Putnam helps residents to be self-sufficient and thrive in a stronger community, by providing strategic resources and tools to marginalized populations in crisis, especially the 40% of our neighbors that live in poverty or paycheck to paycheck (what we call ALICE — Asset Limited, Income Constrained, Employed). 

Our efforts include the 2-1-1 helpline, early literacy programming for preschoolers, job skills training, and financial empowerment for adults, as well as access to health services.

We do this by convening stakeholders and thought leaders, collaborating with community partners, and investing in programs and services to leverage our collective strengths against the strongholds of poverty.

Our efforts impact tens of thousands of individuals and families each year.

Core Responsibilities:

Planning and coordination of program activities

Ensuring implementation of policies and practices

Working with members of the Impact team at program events and activities

Maintaining budget and tracking expenditures/transactions

Develop and support volunteer opportunities for programs

Provide input on budget preparation and oversight for each program

Prep for events—printing flyers, gathering marketing tools, other tasks as needed

Live tweet/Instagram/Facebook from events, creating content for social media in general

Create/update flyers and other marketing tools

Update the content on the UWWP website

Help build positive relations within the team and external parties

Represent the agency and its programs and activities to various publics including news media, benefactors, volunteers, community leaders, etc.

Recruit, coordinate, and schedule volunteers

Maintain accurate records of volunteer hours of service, as it relates to programs, for year-end reporting requirements including United Way Worldwide Database 2 reporting in June.

Prepare paperwork and order material

Support growth and program development

Travel regionally up to 25% of the time to execute program activities and volunteer opportunities

Other Responsibilities (As needed)

  • During times of declared disaster, assist in 2-1-1 duties as assigned. 
  • Other duties as assigned.

Professional Characteristics

  • Develop and maintain positive professional relations with all staff, departments, service providers, representatives, and volunteers.
  • Ability to work effectively in a team environment in addition to self-directed situations with minimal day to day supervision.
  • This position requires a highly organized individual, with excellent follow up skills and attention to detail, as well as the ability to plan and administer multiple concurrent projects.
  • Utilize good management and leadership techniques and possess problem solving and decision making abilities.
  • Work in a highly collaborative manner to accomplish key projects and initiatives and day to day operations through genuine team work.
  • Position requires strict adherence to professional, dignified behavior, confidentiality and protection of donor information, and respectfulness whether within the workplace, other not-for-profits, or in the community.
  • Always maintains professional demeanor, open mindedness, and patience.
  • The candidate must be comfortable and confident working with volunteers, corporate client organizations, donors and the public.
  • The successful candidate should be connected and committed to the mission of UWWP.
  • This position require an individual to be agile and adaptable in rapidly changing environment
  • Assist with the promotion of programs and volunteer opportunities through social media and email marketing

Communication Skills

  • Strong written, verbal, organizational skills, ability to prepare and lead presentations.
  • Superior one-on-one interpersonal and communication skills, including ability to foster confidence and trust, listen sensitively, and respond appropriately to the needs of needs of team members, volunteers, and both corporate and community stakeholders.
  • Innovative thinker with a track record being a strategic thinker able to and create results.
  • Solution-oriented, data-driven, strategic communicator


  • Demonstrated proficiency in MS Office Suite (including Excel)
  • Experience with online website applications, email marketing platforms and social media

 Education and Experience

  • Bachelor’s degree or equivalent professional experience required
  • Minimum of 5 years in specific nonprofit work
  • Advanced degree and/or volunteer management experience in a professional setting, a plus

Working Conditions/Physical Demands –

Position involves work outside of the hours of 9-5 and may involve occasional weekend responsibilities.
Ability to perform physical work, including the ability to lift up to 25 lbs. unaided is required.
Must possess a valid New York State driver’s license as well as personal vehicle.

Cover letters and resumes should be sent to