Why     How     What

United Way’s 211 Helpline

United Way’s 211 Helpline offers health and human services information, referral, assessment, and crisis support to help callers find the assistance they need to address the everyday challenges of living, as well as those that develop during times of disaster and other community emergencies. 211 is a confidential and comprehensive service that has enabled government and not-for-profit agencies to realize concrete cost savings as well as increased customer service to residents throughout our service area.

One can call United Way’s 2-1-1 from any type of telephone throughout the area to speak with a professionally trained, paid call specialist 24 hours, 7 days a week. Translation services are available in over 200 languages. In addition, the database that is utilized to refer callers is always available to the public at

Funding sources for United Way’ 2-1-1 include grants from local United Ways, corporate foundations, individual donors, as well as grants/contracts with local and state governmental entities: