How long after deliveries are picked up can clients expect their deliveries?  

Generally, all orders are delivered by Dashers within ~90 minutes of pickup (though, in 2021, nationally, this was closer to ~70 minutes for United Way/ 211 teams). 

Can batching be increased for Dashers to pick up more than ten items at a time? 

Yes, we can increase batching up to twenty Items per Dasher. 

Some Important Considerations to Inform Your Decision:  

+ Temperature/Perishable Items: Generally, all orders are delivered by Dashers within ~90 minutes of pickup (though, in 2021, nationally, this was closer to ~70 minutes for United Way/ 211 teams). So, when thinking about how increasing batching may impact any perishable or temperature-sensitive items, I would assume a +10 minute increase for each order in a batch. For instance, if you increase to 13 orders/batch, I would assume all orders will be delivered in ~2 hours. If you increase to 20 orders/batch, I would assume all orders will be delivered in ~3 hours. 

+ Vehicle Size: Per usual, consider how many orders would fit into a standard vehicle. Additionally, like other orders, consider each order to be a row in your upload sheet. So, for example, if each client is receiving 5 items, those 5 items would be considered 1 order – if you could fit 11-20 clients’ worth of orders into a standard vehicle this would be logistically feasible.