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United Way of Westchester and Putnum

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United Way of Westchester and Putnam
Job Openings



United Way of Westchester & Putnam seeks a part-time candidate in their 2-1-1 Call/Helpline Center. The position is called “intake specialist” and consists of handling incoming referrals of patients as assigned by a Healthcare Coordination Center Manager. It includes some outbound calling, as needed, to gain additional information from patients. It also includes sending referrals out to network providers to address identified needs of the patients according to established procedures on an assigned schedule; follow-ups on all cases based on protocols; document narrative and statistical records on all caller contacts; acquiring and maintaining a thorough understanding of relevant software. You will also research and document additional resources found outside of the US platform in order to ensure that the appropriate referral is being given to the member.

Qualifications in addition to those above: Bachelor’s degree in Social Work or related field and a minimum of 1-2 years of related experience working in information and referral, human service, social work field ; Proficient with computers and ability to work with multiple applications

Send cover letter, resume, and salary requirements to: Lynn Clifford, 336 Central Park Avenue, White Plains, NY 10606; 914-684-2214 (Fax); (E-mail). EOE




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